The Customer

Bergler is an established provider of premium logistics services, including order fulfillment, returns management, and value-added operations, for international e-commerce businesses. With a commitment to excellence, Bergler sought to address key operational challenges and leverage intelligent logistics solutions to maintain its industry-leading status.

The Challenge

Bergler faced several critical challenges as it managed logistics services for a growing e-commerce clientele:

• High Order Volumes: The influx of orders demanded an upgrade to flexible and efficient operations to maintain service quality.
• Manual Processing Issues: Traditional manual warehouse operations resulted in inefficiencies and higher labor costs.
• Customer Expectations: Increasing demands for fast and reliable delivery required a significant boost in logistics precision and speed.
• Scalability Needs: Bergler required a future-ready solution that could grow alongside its expanding business requirements.

Our Solution

• Goods-to-Person Automation: The system utilized intelligent Autonomous Mobile Robots (AMRs) to streamline storage, retrieval, and picking processes.
• Scalable Solution: The implementation was designed to accommodate diverse and dynamic inventory requirements for Bergler’s clients.
• Enhanced Efficiency: Workers could process orders with minimal movement, enabling faster and more accurate service delivery.
• User-Friendly and Reliable Design: The technology supported operators through intuitive pick-and-place workflows, further boosting productivity.

The Geekplus impact

Since deploying Geek+'s solution, Bergler has achieved notable results that underline the system’s impact on its operations:

• Higher Storage Density: Optimized warehouse layouts allowed Bergler to increase storage capacity and improve floor space utilization.
• Elevated Picking Efficiency: Improved workflows and automated processes significantly reduced delays and increased the speed of order processing.
• Reduced Manual Labor: By automating key tasks, Bergler minimized operator movements and enhanced workforce productivity.
• Enhanced Customer Satisfaction: More accurate and efficient order fulfillment practices contributed to higher satisfaction among Bergler’s e-commerce clients.

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The Customer

Established in 2014, RangePlus is a leading pure-play online retailer based in Croydon, UK. Utilizing a 13,500-square-foot fulfillment center, the company manages a diverse portfolio of approximately 4,000 SKUs, including toiletries, cosmetics, confectionery, and grocery products. RangePlus is known for its high-quality service and commitment to operational excellence, ensuring customers receive a seamless shopping experience.

The Challenge

With an expanding product catalog and customer base, RangePlus encountered several key operational challenges:

• Inefficient Order Fulfillment: Manual order-picking processes could not keep up with increasing customer demand, leading to slower fulfillment times.
• Space Constraints: The warehouse struggled to accommodate more SKUs, limiting RangePlus’s ability to diversify its offerings.
• Growing Costs: Rising labor and operational expenses were eating into profitability, requiring a more efficient approach.
• Scalability: RangePlus needed a flexible, technology-driven solution to sustain growth without compromising service quality.

Our Solution

Geek+ implemented a robust, automated goods-to-person solution optimized to meet RangePlus’s operational needs. Key components of the solution included:

• Continuous Fulfillment Capabilities: The system operates 24/7, ensuring round-the-clock productivity and faster order processing.
• Advanced Robotics Technology: A network of automated goods-to-person systems streamlined picking and replenishment tasks with exceptional precision.
• Warehouse Optimization: By optimizing space within the 13,500-square-foot facility, RangePlus was able to increase storage capacity by 50%, enabling them to stock 243,000 SKUs.
• Efficiency Improvements: The innovative system reduced order-picking times, significantly boosting productivity and operational scalability.

The Geekplus impact

The deployment of the Geek+ solution delivered significant outcomes for RangePlus:

• 300% Increase in Picking Rates: The automation tripled the pick speed, streamlining order processing and reducing lead times.
• 25% Reduction in Operating Costs: Automation minimized labor-intensive tasks, cutting operating expenses substantially.
• Warehouse Capacity Maximization: RangePlus successfully increased storage by 50%, accommodating more SKUs without expanding the facility.
• Rapid ROI: The company achieved a full return on investment in less than two years.

“Our partnership with Geek+ has completely transformed our fulfillment operations. The efficiency gains have been extraordinary, allowing us to grow our product range and maintain cost control. Achieving our ROI in under two years underscores the effectiveness of Geek+ solutions.”

RangePlus Management

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The Customer

NEXT is a leading UK retailer specializing in clothing, footwear, and home products. With over 700 stores, including 500 in the UK and around 200 across Europe, Asia, and the Middle East, NEXT serves millions of customers annually. A member of the FTSE 100 index, the publicly traded company is recognized for its innovative approach to e-commerce and customer-focused retail solutions.

The Challenge

The fashion industry often experiences dynamic demand cycles and NEXT faced several key operational challenges in keeping up with growing customer expectations:

• Demand Volatility: Customer orders surged unpredictably, creating strain on supply chain operations.
• Manual Process Limitations: Traditional workflows delayed order handling and fulfillment, making it challenging to maintain operational efficiency.
• Delivery Speed Requirements: Rapid same-day and next-day fulfillment became critical during high-demand periods such as sales and promotions.
• Scalability: NEXT required a flexible and future-proof system to efficiently handle growing business demands.

Our Solution

Geek+ deployed a comprehensive robotics solution tailored to NEXT’s operational needs, including the following components:

• Fleet of 250 AMR Robots: The robots enabled seamless automated workflows, managing sorting and picking operations with maximum precision and efficiency.
• Sorting and Picking Automation: Integrated sorting and picking systems streamlined the entire order fulfillment process, from inventory handling to delivery preparation.
• Advanced Robotics Technology: Real-time AI-driven algorithms optimized operations, streamlining inventory placement and retrieval to reduce delays.
• Scalable Design: The system was designed to adapt to NEXT’s evolving needs, allowing for seamless expansion during peak demand or future business growth.

The Geekplus impact

NEXT experienced substantial benefits following the integration of Geek+ AMR robots and automated systems:

• Enhanced Productivity: Warehouse operations saw a 2x boost in efficiency compared to previous manual processes.
• High Order Volumes: NEXT successfully processed over 16,000 products daily, meeting customer demands reliably.
• Same-Day Fulfillment: Automation supported rapid and accurate deliveries, even during peak sales periods.
• Seamless Scalability: The flexible architecture enabled NEXT to manage growing inventory volumes and future-proof its warehouse operations for continued expansion.

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The Customer

Boxy is a fast-growing 3PL service provider catering to e-commerce businesses in Eastern Central Europe. Known for its innovative approach to logistics, Boxy is dedicated to providing high-quality, flexible, and reliable fulfillment services. With the rapid rise of online shopping, Boxy sought to establish itself as a leader by leveraging state-of-the-art technology to meet the dynamic demands of modern e-commerce.

The Challenge

To maintain its competitive edge and address evolving industry requirements, Boxy faced several key challenges:

• Rising Customer Expectations: Increased consumer demand for faster and more reliable delivery placed pressure on Boxy's fulfillment operations.
• Operational Scalability: Boxy needed a flexible and efficient system to handle fluctuating order volumes, particularly during peak seasons.
• Shipping Performance: Ensuring consistent and timely shipping was critical to maintaining Boxy's reputation and customer satisfaction.
• Efficiency in Labor Utilization: The company aimed to reduce reliance on manual labor and improve workflow ergonomics for its warehouse staff.

Our Solution

To address these challenges, Boxy implemented an advanced logistics solution designed in collaboration with Körber and powered by Geek+'s AMR technology. Key features of the solution included:

• Autonomous Mobile Robots (AMRs): Geek+'s AMRs optimized warehouse operations by automating sorting, picking, and replenishment tasks with unparalleled accuracy and efficiency.
• Integrated Logistics Systems: Körber's end-to-end automation and software solutions provided seamless integration and enhanced operational visibility across Boxy's fulfillment processes.
• Intelligent Workflow Strategies: Real-time AI-driven algorithms enabled efficient inventory placement and retrieval, reducing delays and maximizing throughput.
• Scalable and Flexible Design: The system was built to adapt to Boxy's growth and fluctuating market demands, ensuring future-proof operations.

The Geekplus impact

Boxy experienced significant operational and business enhancements following the implementation of Geek+ solutions:

• Enhanced Efficiency: The deployment of AMRs improved productivity by over 100%, enabling a consistent and efficient flow of goods.
• Improved Shipping Performance: Automation allowed Boxy to meet strict delivery timelines consistently, even during peak demand periods.
• Customer Satisfaction: Faster order processing and timely deliveries secured high customer satisfaction levels and strengthened Boxy's market position.
• Operational Scalability: The flexible system design empowered Boxy to accommodate increasing order volumes seamlessly.
• Employee Productivity and Safety: By automating repetitive tasks, Boxy created a safer and more ergonomic working environment for its employees, allowing them to focus on value-added activities.

“Relying on cutting-edge technology provided by Körber, together with partners like Geek+, has helped us maintain an efficient flow of goods and enhance shipping performance. These automation and software solutions are the future of the industry, driving innovation and giving us a competitive edge.”

András Táncsics, CEO of Boxy

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The Customer

Founded as part of the larger Asda family, George is a prominent UK-based clothing brand that caters to diverse consumer needs. With its growing online presence and high demand for affordable, high-quality apparel, George faces the continuous challenge of managing extensive inventory and returns, particularly during busy shopping periods such as the holiday season.

The Challenge

George's rapid expansion, coupled with high return volumes and increasing customer expectations, presented several operational challenges:

• Returns Burden: Managing returns during peak seasons strained warehouse operations and delayed getting products back into inventory.
• Fulfillment Efficiency: The need for faster order picking and processing across the warehouse.
• Storage Optimization: Limited storage capabilities made it difficult to manage fluctuating SKU volumes efficiently.
• Labor Demands: Dependence on manual processes increased costs and led to inefficiencies.

Our Solution

To address these challenges, George collaborated with Geek+ and AMH Material Handling to implement an advanced customized goods-to-person returns system, featuring:

• 4-Sided Rack Design: Geek+ deployed its P800 returns solution, which allows workers to perform both picking and put-away tasks simultaneously from any open rack slot.
• Intelligent Automation: The solution automated processes for returning items to inventory, significantly reducing handling time.
• Optimized Storage Locations: By using fewer racks effectively, the solution increased storage location availability while maintaining capacity for 700 SKUs and 7,200 units daily.
• User-Friendly Operations: Designed with worker ergonomics in mind, the system improved ease of use and operational flow for staff.

The Geekplus impact

The implementation delivered measurable results for George, including the following benefits:

• Faster Returns Processing: Returned items were stocked back in inventory on the same day, improving product availability during high-demand periods.
• Higher Fulfillment Rates: Automated picking and put-away capabilities enhanced speed and ensured operational efficiency during peak seasons.
• Optimized Warehouse Utilization: The streamlined storage system allowed George to maximize space and minimize disruptions caused by high stock volumes.
• Enhanced Worker Experience: The ergonomic and intuitive system reduced manual workload, allowing staff to focus on higher-value tasks.
• Improved Customer Satisfaction: Faster order turnarounds ensured timely deliveries, elevating the overall shopping experience.

“I’m delighted to see this project go live, supporting the growth of our George.com business. The collaboration between internal teams, AMH, and Geek+ has resulted in a high-quality solution that enhances the colleague experience and significantly improves operational effectiveness.”

Chris Hall, Vice President, Asda Logistics Services

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The Customer

Starlinks is a prominent logistics and supply chain solutions provider based in Saudi Arabia. The rapid growth of e-commerce within the region saw online sales surge from 6% to 23% in recent years, pushing Starlinks to adapt to the market's evolving logistics requirements. Known for delivering innovative and efficient logistics services, Starlinks sought a robust automated solution to handle increasing order volumes while maintaining a high level of customer satisfaction.

The Challenge

Starlinks faced several operational hurdles as they sought to meet the demand of a booming e-commerce landscape:

• High Storage and Flexibility Needs: Managing an extensive catalog of SKUs while maintaining the ability to scale operations as demand fluctuated.
• Labor Challenges: Addressing recruitment and workforce constraints by designing a system that reduced dependency on manual labor.
• Order Processing Efficiency: Ensuring fast and accurate order handling to enhance the customer experience and maintain competitiveness.

Our Solution

To address these challenges, Starlinks partnered with Geek+ to implement a comprehensive automation solution comprising:

• Goods-to-Tote RoboShuttle: This system enabled double-deep storage, supporting 12 million items, and effectively managed extensive SKU requirements.
• Intelligent Sorting System: Using Geek+ proprietary algorithms and smart technologies, the solution streamlined the flow of goods from inbound to sorting and outbound operations.
• Ergonomic and User-Friendly Design: The system prioritized employee comfort and health, integrating ergonomic workflows and easy-to-navigate interfaces that required minimal training.
• Advanced Scheduling and Coordination: Multiple robots worked collaboratively to ensure seamless picking, sorting, and replenishment operations.

The Geekplus impact

The deployment of Geek+ solutions delivered significant value to Starlinks across key performance indicators:

• Scalable Storage: Double-deep storage capacity met peak demand requirements, housing up to 12 million items while maintaining quick access to high-mix SKUs.
• Improved Workforce Efficiency: With ergonomic design and simplified workflows, employees experienced a comfortable and productive working environment, reducing labor-intensive tasks.
• Enhanced Accuracy and Speed: Geek+ intelligent systems enabled rapid and precise order processing, ensuring customer satisfaction through timely deliveries.
• Operational Efficiency: Streamlined workflows maximized throughput while the intelligent sorting and picking systems minimized errors.
• Future Expansion Capability: The automation system provided the flexibility needed to meet future business growth and fluctuating market demands seamlessly.

" Our new solution comprises a pallet storage and handling storage system, a manual pick tower as well as a robotics solution allowing us to cater to a wide range of customer requirements and operations complemented by micro fulfilment centres distributed strategically across Saudi Arabia. Advanced automation and big data analytics enable us to better track and manage inventory, predict demand, and optimize routes for transportation thus helping us to increase efficiency, reduce operating costs and provide seamless services to our customers. We are committed to driving further innovation in the logistics and supply chain industry in the region and reducing lead time to e-commerce shoppers."

Salah Taha, Director of Operations at Starlinks

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