The Customer

Outdoor Network, a major U.S. distributor of vehicles and OEM parts, faced critical operational challenges, including consolidating multi-line orders across two facilities, labor shortages, and the need to enhance efficiency to meet peak-season demands. Partnering with Geek+ and KPI Solutions, Outdoor Network deployed innovative mobile robotic solutions at their East Coast Distribution Center in Albany, Georgia.

The Challenge

Outdoor Network encountered multiple hurdles in its warehouse operations:

• The need to consolidate multi-line orders from two separate facilities.
• Ongoing labor shortages due to heightened demand for their products.
• A pressing requirement to enhance operational efficiency to cope with peak demands.

These challenges hindered Outdoor Network's ability to maintain high service levels and operational agility, demanding a scalable and efficient solution.

Our Solution

Geek+ and KPI Solutions collaborated to design and implement an advanced automation strategy tailored to Outdoor Network’s needs:

• Integration of Mobile Robotic Solutions: Mobile robots were deployed to handle oversized items, efficiently managing putaway to static shelving and pallet racks.
• Streamlined Picking Operations: Robots transported oversized picks in carts to a dedicated consolidation area for outbound shipping.
• Optimized Single Facility Approach: By merging storage and picking processes into one consolidated facility, operations were simplified and streamlined.

This solution leveraged smart automation to boost storage capacity and efficiency while addressing labor challenges through reduced dependency on manual tasks.

The Geekplus impact

• Increased Efficiency: Streamlined operations with mobile robots reduced order processing time and improved overall workflow.
• Enhanced Storage Capacity: Optimized use of warehouse space by consolidating storage and picking processes into a single facility.
• Labor Optimization: Reduced reliance on manual labor, addressing labor shortages and improving workforce productivity.
• Improved Order Accuracy: Automated processes minimized errors in order picking and consolidation.
• Scalability: The solution provided a flexible and scalable framework to handle peak demands and future growth.
• Cost Savings: Lowered operational costs by reducing manual tasks and improving space utilization.

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The Customer

Systemex Automation is a leading Canadian systems integrator specializing in the engineering, manufacturing, and integration of advanced automation solutions for diverse industries. With a vision to deliver innovative robotics to its manufacturing, distribution, and retail customers across North America, Systemex Automation partnered with Geek+ to access a world-class autonomous mobile robot (AMR) portfolio and enhance its capabilities as a trusted solutions provider.

The Challenge

• Escalating labor shortages were causing operational bottlenecks and limiting growth potential for Systemex Automation's clients.
• Rising operational costs placed additional pressure on margins, demanding more efficient processes.
• Diverse customer needs for scalable, flexible automation tailored to existing warehouse workflows complicated solution design.
• The need to quickly adapt to changing order volumes and market dynamics called for future-proof, easily integrated robotics.

Our Solution

Geek+ and Systemex Automation worked together to deliver a comprehensive response to these industry demands:

• Integrated AMR Portfolio: Geek+ supplied Systemex Automation with an extensive range of AMR solutions, including picking, moving, sorting, and storage/ASRS systems, to tackle all stages of warehouse logistics.
• Seamless Deployment: Systemex Automation leveraged its systems integration expertise to ensure smooth implementation of Geek+ robotics, enabling minimal disruption and maximum compatibility with existing operations.
• Tailored Rollouts and Training: Joint planning allowed phased deployments based on client-specific needs, with collaborative training programs preparing staff to efficiently manage new robotic systems.
• Continuous Support: Ongoing assistance from both partners guaranteed successful adoption and long-term reliability for customers.

The Geekplus impact

Systemex Automation’s partnership with Geek+ has delivered transformative benefits to its client base:

• Boosted Operational Efficiency: Automated solutions have streamlined warehouse workflows, elevating accuracy and reducing order fulfillment times.
• Reduced Operating Costs: Reliance on manual labor decreased, while workplace inefficiencies were minimized, resulting in measurable savings.
• Alleviated Labor Constraints: Robotics have enabled customers to scale rapidly and adapt to labor market fluctuations, driving competitive advantage.
• Scalable Flexibility: The modular AMR solutions allow seamless expansion and customization as business needs evolve.

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The Customer

PChome is Taiwan’s premier e-commerce company, renowned as the first platform in the country to offer 24-hour fast delivery. Founded over two decades ago, PChome has consistently innovated to cater to the shopping needs of millions of customers across Taiwan. With a mission to provide timely, reliable, and sustainable services, PChome continues to lead the industry through technology-driven advancements in logistics and customer experience.

The Challenge

PChome operated in one of the most competitive e-commerce markets, facing several critical challenges:

• Meeting Next-Day Delivery Standards: The rapid growth of online shopping increased the pressure to meet its 24-hour delivery promise to millions of customers.
• Manual Inefficiencies: Pre-automation systems required workers to walk to shelves for picking orders, resulting in time-consuming processes and diminished productivity.
• Scalability Gaps: Seasonal and peak sales periods required scalable solutions to prevent bottlenecks and delays in operations.
• Sustainability Goals: PChome sought a greener logistics model to align with its “green shopping” initiative and reduce the energy footprint of warehouse operations.

To address these challenges, PChome needed an innovative logistics solution designed to improve efficiency, accuracy, and scalability while minimizing environmental impact.

Our Solution

PChome partnered with Geek+ to implement a large-scale robotics automation solution in its 45,000-square-meter multi-level LinKou A7 Smart Logistics Park. Core elements of the solution included:

• Hundreds of AMR Robots: Geek+ deployed a robust fleet of Autonomous Mobile Robots (AMRs), capable of operating around the clock. These robots transported goods from storage to workstations, streamlining operations and eliminating unnecessary manual movement.

• Pallet and Tote Automation Systems: Geek+ introduced both pallet-based and tote-based shuttle systems. These intelligent systems delivered goods directly to pickers using the “goods-to-person” method, significantly reducing walking time for staff.

• Sustainability Integration: The robotics’ ability to operate in a lights-off warehouse reduced energy consumption by eliminating the need for artificial lighting during operations, aligning with PChome’s sustainability efforts.

• Seamless Scalability: The solution was designed to accommodate growing demand, enabling PChome to handle peak sales volumes efficiently, including the capacity to process 200,000 daily orders during high-demand

The Geekplus impact

The deployment of Geek+ robotics in the LinKou A7 Smart Logistics Park yielded remarkable outcomes:

• Efficiency Tripled: Picking efficiency increased by 3X as robots minimized walking time and streamlined the picking process. This enabled faster order processing and on-time fulfillment of PChome’s 24-hour delivery promise.

• Enhanced Productivity: The warehouse’s daily order capacity doubled post-automation, ensuring seamless operations even during peak periods.

• Environmental Benefits: Thanks to automated, lights-off warehouse operations, energy usage was significantly reduced, reinforcing PChome’s commitment to green logistics principles.

• Improved Employee Workspace: Workers experienced reduced physical strain, as heavy lifting and walking were replaced by robot-assisted operations, creating a safer and more ergonomic environment.

“The deployment of Geek+ robots has revolutionized our logistics capabilities, transforming inefficiencies into strengths. With this partnership, we’re able to keep pace with the evolving demands of e-commerce while adhering to our sustainability mission.”  

Ms. YuShan Zhang, CEO of PChome

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The Customer

NEXT is a leading UK retailer specializing in clothing, footwear, and home products. With over 700 stores, including 500 in the UK and around 200 across Europe, Asia, and the Middle East, NEXT serves millions of customers annually. A member of the FTSE 100 index, the publicly traded company is recognized for its innovative approach to e-commerce and customer-focused retail solutions.

The Challenge

The fashion industry often experiences dynamic demand cycles and NEXT faced several key operational challenges in keeping up with growing customer expectations:

• Demand Volatility: Customer orders surged unpredictably, creating strain on supply chain operations.
• Manual Process Limitations: Traditional workflows delayed order handling and fulfillment, making it challenging to maintain operational efficiency.
• Delivery Speed Requirements: Rapid same-day and next-day fulfillment became critical during high-demand periods such as sales and promotions.
• Scalability: NEXT required a flexible and future-proof system to efficiently handle growing business demands.

Our Solution

Geek+ deployed a comprehensive robotics solution tailored to NEXT’s operational needs, including the following components:

• Fleet of 250 AMR Robots: The robots enabled seamless automated workflows, managing sorting and picking operations with maximum precision and efficiency.
• Sorting and Picking Automation: Integrated sorting and picking systems streamlined the entire order fulfillment process, from inventory handling to delivery preparation.
• Advanced Robotics Technology: Real-time AI-driven algorithms optimized operations, streamlining inventory placement and retrieval to reduce delays.
• Scalable Design: The system was designed to adapt to NEXT’s evolving needs, allowing for seamless expansion during peak demand or future business growth.

The Geekplus impact

NEXT experienced substantial benefits following the integration of Geek+ AMR robots and automated systems:

• Enhanced Productivity: Warehouse operations saw a 2x boost in efficiency compared to previous manual processes.
• High Order Volumes: NEXT successfully processed over 16,000 products daily, meeting customer demands reliably.
• Same-Day Fulfillment: Automation supported rapid and accurate deliveries, even during peak sales periods.
• Seamless Scalability: The flexible architecture enabled NEXT to manage growing inventory volumes and future-proof its warehouse operations for continued expansion.

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Geek+ flexible logistics solutions lead clients from convenience to agility.

The Geek+ impact

• Combination of standard and simplified workstation to adapt picking process for both bin picking and pallet picking.
• The standard workstation is for piece picking while the simplified workstation is for large carton box picking only. Thus, forklift can directly pick the pallet at the simplified workstation to enhance the picking process.