The Customer

SF Supply Chain (SFDSC) is a leading logistics and supply chain service provider in China, operating across Mainland China, Hong Kong, and Macau. With expertise in warehousing, distribution, and integrated logistics solutions, SFDSC serves a diverse range of industries, including healthcare, e-commerce, and retail. The company manages over 1.5 million square feet of warehouse space in Hong Kong and Macau and operates an extensive fleet of trucks, ensuring efficient domestic and cross-border distribution services. SF Supply Chain is known for its commitment to innovation and excellence in supply chain management.

The Challenge

• Scalability Needs: Managing increasing order volumes from a growing customer base required scalable automated solutions to prevent bottlenecks and delays.
• Operational Efficiency: Traditional warehouse processes struggled to keep up with demand for faster, more accurate order fulfillment.
• Customer Expectations: Meeting the high expectations of clients across industries required adaptable and innovative logistics technologies.
  
  

Our Solution

• Deployment of Geek+ Robots: Over 1,000 advanced AMRs (Autonomous Mobile Robots) are slated for deployment across SF Supply Chain’s facilities, significantly streamlining operations through optimized workflows and enhanced agility.
• Automated Distribution Center: The first Geek+-powered automated warehouse went live in September 2021, focusing on handling personal healthcare products and small parcels with remarkable efficiency.
• Service Logistics Center: Geek+ established a dedicated Service Logistics Center within SF Supply Chain’s distribution center to provide 24/7 spare parts delivery support, enhancing system availability and operational flexibility.
• Digital Technology Integration: Geek+ combined its RoboShuttle® system with high-density racking technology to maximize space utilization and enable intelligent inventory management.
  
  

The Geekplus impact

• Enhanced Efficiency: The automated systems handle over 3,000 B2C orders daily with unmatched accuracy, improving throughput and order fulfillment capabilities.
• Scalable Operations: The flexible design allows SF Supply Chain to adapt to growing demand across industries without operational interruptions.
• Customer Satisfaction: Timely and precise order deliveries boost customer experience and reinforce SF Supply Chain’s competitive edge.
• Improved Utilization: Maximized warehouse space and streamlined inventory processes result in higher operational productivity.
  
  
  

“The partnership with Geek+ reflects our unwavering commitment to providing world-class supply chain solutions. By integrating cutting-edge robotics technology, we are enhancing service quality, customer satisfaction, and overall competitiveness.”

Linus Wong, Managing Director of SF Supply Chain Hong Kong & Macau

Video

The Customer

• Janco Global Logistics, founded in 1990 and listed on the Hong Kong Stock Exchange in 2016, is a leading 3PL and 4PL service provider. Supporting industries from FMCG to pharmaceuticals, Janco excels in freight forwarding, inventory management, and e-commerce fulfillment with its 350,000 sq. ft. of warehouse space, handling over 100,000 orders daily. Their mission is to deliver reliable, cost-effective, and innovative logistics solutions tailored to diverse customer needs.

The Challenge

• Complex Inventory: Managing a broad portfolio of 130,000 SKUs while ensuring seamless order fulfillment.
• Scalability: Adapting to fluctuating order volumes, especially during peak shopping events like Single’s Day and Black Friday.
• Cost Pressure: Minimizing capital investment in automation while maintaining competitive pricing for customers.
• Efficiency Demands: Meeting the needs of 24/7 fulfillment operations with limited resources.
  
  

Our Solution

• Scalable Robot Fleet: An initial deployment of 24 picking robots and 200 racks allowed Janco to adjust robot usage monthly based on demand.
• Cloud-Based Optimization: The RaaS solution incorporates cloud-based data to enhance inventory management and operational efficiency.
• Flexibility for Future Growth: The model supports seamless scalability, helping Janco manage increased demand while reducing upfront capital investments.
• Specialized Facilities: Dedicated temperature-sensitive storage areas and small-parcel pick-and-pack services accommodated diverse customer requirements.
  
  

The Geekplus impact

• Enhanced Productivity: Faster and more accurate fulfillment capabilities enabled Janco to process over 2 million orders during peak events.
• Unmatched Flexibility: Scalable robotics allowed Janco to handle fluctuating demand without over-investing in infrastructure.
• Cost Optimization: The RaaS model reduced initial capital expenses while ensuring high ROI through continuous operational improvements.
• Customer Satisfaction: Reliable and on-time services enhanced Janco’s value proposition, ensuring they remained competitive as a top logistics provider in the region.
• Future-Readiness: Positioned Janco to lead the adoption of intelligent solutions in Hong Kong's logistics sector.
  
  
  

“The introduction of the RaaS model in Hong Kong signifies a new milestone. This collaboration with Janco demonstrates how scalable and flexible robotic solutions can empower logistics providers to meet evolving market needs efficiently while minimizing financial barriers.”

Lit Fung, VP and Managing Director at Geek+ APAC

Video

The Customer

Webshippy specializes in helping e-commerce companies and online store owners build scalable businesses. The company offers outsourced logistics, dropshipping services, and logistics software solutions for web stores and large enterprises selling online. With a commitment to supporting clients' growth, Webshippy operates as a strategic partner, ensuring efficient and reliable fulfillment services.

The Challenge

Webshippy faced growing challenges due to rapid e-commerce expansion in a competitive market environment.

• Increasing Customer Demands: The rise in e-commerce required faster and more precise parcel delivery to satisfy customer expectations.
• Limited Warehouse Efficiency: Manual processes caused inefficiencies, limiting the workforce's ability to manage order volumes efficiently.
• Space Constraints: Walking paths and inefficient shelf layouts restricted storage capacity, making it challenging to handle increasing inventory needs.

Our Solution

Webshippy partnered with Geek+ to implement an automated goods-to-person solution that directly addressed its operational challenges.

• Robot Deployment: 24 robots were deployed in a 1,500-square-meter warehouse area to automate inventory movement and picking processes.
• Optimized Warehouse Layout: Elevated shelves and cleared walking paths maximized storage density, allowing more inventory to be managed within the same space.
• Employee-Focused Efficiency: Robots handled repetitive and labor-intensive tasks, helping employees focus on value-added activities

The Geekplus impact

The deployment of Geek+ automation technology resulted in these measurable improvements for Webshippy:

• Enhanced Efficiency: Striking a balance between automation and human capabilities, the solution provided employees with an optimal working environment.
• Elimination of Energy-Intensive Tasks: Robots dramatically reduced the time and energy workers spent manually collecting products, accelerating fulfillment processes.
• Maximized Storage Capacity: The restructured warehouse layout and elevated shelves increased overall warehouse capacity, enabling Webshippy to better accommodate rising demand.

Video

The Customer

Bergler is an established provider of premium logistics services, including order fulfillment, returns management, and value-added operations, for international e-commerce businesses. With a commitment to excellence, Bergler sought to address key operational challenges and leverage intelligent logistics solutions to maintain its industry-leading status.

The Challenge

Bergler faced several critical challenges as it managed logistics services for a growing e-commerce clientele:

• High Order Volumes: The influx of orders demanded an upgrade to flexible and efficient operations to maintain service quality.
• Manual Processing Issues: Traditional manual warehouse operations resulted in inefficiencies and higher labor costs.
• Customer Expectations: Increasing demands for fast and reliable delivery required a significant boost in logistics precision and speed.
• Scalability Needs: Bergler required a future-ready solution that could grow alongside its expanding business requirements.

Our Solution

• Goods-to-Person Automation: The system utilized intelligent Autonomous Mobile Robots (AMRs) to streamline storage, retrieval, and picking processes.
• Scalable Solution: The implementation was designed to accommodate diverse and dynamic inventory requirements for Bergler’s clients.
• Enhanced Efficiency: Workers could process orders with minimal movement, enabling faster and more accurate service delivery.
• User-Friendly and Reliable Design: The technology supported operators through intuitive pick-and-place workflows, further boosting productivity.

The Geekplus impact

Since deploying Geek+'s solution, Bergler has achieved notable results that underline the system’s impact on its operations:

• Higher Storage Density: Optimized warehouse layouts allowed Bergler to increase storage capacity and improve floor space utilization.
• Elevated Picking Efficiency: Improved workflows and automated processes significantly reduced delays and increased the speed of order processing.
• Reduced Manual Labor: By automating key tasks, Bergler minimized operator movements and enhanced workforce productivity.
• Enhanced Customer Satisfaction: More accurate and efficient order fulfillment practices contributed to higher satisfaction among Bergler’s e-commerce clients.

Video

The Customer

Boxy is a fast-growing 3PL service provider catering to e-commerce businesses in Eastern Central Europe. Known for its innovative approach to logistics, Boxy is dedicated to providing high-quality, flexible, and reliable fulfillment services. With the rapid rise of online shopping, Boxy sought to establish itself as a leader by leveraging state-of-the-art technology to meet the dynamic demands of modern e-commerce.

The Challenge

To maintain its competitive edge and address evolving industry requirements, Boxy faced several key challenges:

• Rising Customer Expectations: Increased consumer demand for faster and more reliable delivery placed pressure on Boxy's fulfillment operations.
• Operational Scalability: Boxy needed a flexible and efficient system to handle fluctuating order volumes, particularly during peak seasons.
• Shipping Performance: Ensuring consistent and timely shipping was critical to maintaining Boxy's reputation and customer satisfaction.
• Efficiency in Labor Utilization: The company aimed to reduce reliance on manual labor and improve workflow ergonomics for its warehouse staff.

Our Solution

To address these challenges, Boxy implemented an advanced logistics solution designed in collaboration with Körber and powered by Geek+'s AMR technology. Key features of the solution included:

• Autonomous Mobile Robots (AMRs): Geek+'s AMRs optimized warehouse operations by automating sorting, picking, and replenishment tasks with unparalleled accuracy and efficiency.
• Integrated Logistics Systems: Körber's end-to-end automation and software solutions provided seamless integration and enhanced operational visibility across Boxy's fulfillment processes.
• Intelligent Workflow Strategies: Real-time AI-driven algorithms enabled efficient inventory placement and retrieval, reducing delays and maximizing throughput.
• Scalable and Flexible Design: The system was built to adapt to Boxy's growth and fluctuating market demands, ensuring future-proof operations.

The Geekplus impact

Boxy experienced significant operational and business enhancements following the implementation of Geek+ solutions:

• Enhanced Efficiency: The deployment of AMRs improved productivity by over 100%, enabling a consistent and efficient flow of goods.
• Improved Shipping Performance: Automation allowed Boxy to meet strict delivery timelines consistently, even during peak demand periods.
• Customer Satisfaction: Faster order processing and timely deliveries secured high customer satisfaction levels and strengthened Boxy's market position.
• Operational Scalability: The flexible system design empowered Boxy to accommodate increasing order volumes seamlessly.
• Employee Productivity and Safety: By automating repetitive tasks, Boxy created a safer and more ergonomic working environment for its employees, allowing them to focus on value-added activities.

“Relying on cutting-edge technology provided by Körber, together with partners like Geek+, has helped us maintain an efficient flow of goods and enhance shipping performance. These automation and software solutions are the future of the industry, driving innovation and giving us a competitive edge.”

András Táncsics, CEO of Boxy

Video

The Customer

Starlinks is a prominent logistics and supply chain solutions provider based in Saudi Arabia. The rapid growth of e-commerce within the region saw online sales surge from 6% to 23% in recent years, pushing Starlinks to adapt to the market's evolving logistics requirements. Known for delivering innovative and efficient logistics services, Starlinks sought a robust automated solution to handle increasing order volumes while maintaining a high level of customer satisfaction.

The Challenge

Starlinks faced several operational hurdles as they sought to meet the demand of a booming e-commerce landscape:

• High Storage and Flexibility Needs: Managing an extensive catalog of SKUs while maintaining the ability to scale operations as demand fluctuated.
• Labor Challenges: Addressing recruitment and workforce constraints by designing a system that reduced dependency on manual labor.
• Order Processing Efficiency: Ensuring fast and accurate order handling to enhance the customer experience and maintain competitiveness.

Our Solution

To address these challenges, Starlinks partnered with Geek+ to implement a comprehensive automation solution comprising:

• Goods-to-Tote RoboShuttle: This system enabled double-deep storage, supporting 12 million items, and effectively managed extensive SKU requirements.
• Intelligent Sorting System: Using Geek+ proprietary algorithms and smart technologies, the solution streamlined the flow of goods from inbound to sorting and outbound operations.
• Ergonomic and User-Friendly Design: The system prioritized employee comfort and health, integrating ergonomic workflows and easy-to-navigate interfaces that required minimal training.
• Advanced Scheduling and Coordination: Multiple robots worked collaboratively to ensure seamless picking, sorting, and replenishment operations.

The Geekplus impact

The deployment of Geek+ solutions delivered significant value to Starlinks across key performance indicators:

• Scalable Storage: Double-deep storage capacity met peak demand requirements, housing up to 12 million items while maintaining quick access to high-mix SKUs.
• Improved Workforce Efficiency: With ergonomic design and simplified workflows, employees experienced a comfortable and productive working environment, reducing labor-intensive tasks.
• Enhanced Accuracy and Speed: Geek+ intelligent systems enabled rapid and precise order processing, ensuring customer satisfaction through timely deliveries.
• Operational Efficiency: Streamlined workflows maximized throughput while the intelligent sorting and picking systems minimized errors.
• Future Expansion Capability: The automation system provided the flexibility needed to meet future business growth and fluctuating market demands seamlessly.

" Our new solution comprises a pallet storage and handling storage system, a manual pick tower as well as a robotics solution allowing us to cater to a wide range of customer requirements and operations complemented by micro fulfilment centres distributed strategically across Saudi Arabia. Advanced automation and big data analytics enable us to better track and manage inventory, predict demand, and optimize routes for transportation thus helping us to increase efficiency, reduce operating costs and provide seamless services to our customers. We are committed to driving further innovation in the logistics and supply chain industry in the region and reducing lead time to e-commerce shoppers."

Salah Taha, Director of Operations at Starlinks

Video