Empowering Bergler: Transforming German 3PL Logistics with Geek+ Automation

The Customer

Bergler is an established provider of premium logistics services, including order fulfillment, returns management, and value-added operations, for international e-commerce businesses. With a commitment to excellence, Bergler sought to address key operational challenges and leverage intelligent logistics solutions to maintain its industry-leading status.

The Challenge

Bergler faced several critical challenges as it managed logistics services for a growing e-commerce clientele:

• High Order Volumes: The influx of orders demanded an upgrade to flexible and efficient operations to maintain service quality.
• Manual Processing Issues: Traditional manual warehouse operations resulted in inefficiencies and higher labor costs.
• Customer Expectations: Increasing demands for fast and reliable delivery required a significant boost in logistics precision and speed.
• Scalability Needs: Bergler required a future-ready solution that could grow alongside its expanding business requirements.

Our Solution

• Goods-to-Person Automation: The system utilized intelligent Autonomous Mobile Robots (AMRs) to streamline storage, retrieval, and picking processes.
• Scalable Solution: The implementation was designed to accommodate diverse and dynamic inventory requirements for Bergler’s clients.
• Enhanced Efficiency: Workers could process orders with minimal movement, enabling faster and more accurate service delivery.
• User-Friendly and Reliable Design: The technology supported operators through intuitive pick-and-place workflows, further boosting productivity.

The Geekplus impact

Since deploying Geek+'s solution, Bergler has achieved notable results that underline the system’s impact on its operations:

• Higher Storage Density: Optimized warehouse layouts allowed Bergler to increase storage capacity and improve floor space utilization.
• Elevated Picking Efficiency: Improved workflows and automated processes significantly reduced delays and increased the speed of order processing.
• Reduced Manual Labor: By automating key tasks, Bergler minimized operator movements and enhanced workforce productivity.
• Enhanced Customer Satisfaction: More accurate and efficient order fulfillment practices contributed to higher satisfaction among Bergler’s e-commerce clients.

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