17 Client FAQs: Working with Geekplus

Posted by Manas Medisetty on Mar 14, 2024 5:15:07 AM

Discover the most common questions clients ask when working with Geekplus around various phases of warehouse automation- project scoping, planning and execution.


Warehouse automation projects are complex undertakings that require long-term strategic planning and investment. It's important for businesses to enter these transformations fully informed and prepared to maximize returns.

As a global leader in smart logistics solutions, Geekplus has implemented thousands of automated systems worldwide over the past decade. Through this experience, we have gained deep insights into the core concerns that commonly arise for clients throughout project conceptualization, execution and beyond.

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This guide aims to address the most frequent queries encountered by Geekplus when consultative prospects become committed customers and partners in advancement. We have consolidated answers to practical questions on various aspects of the automation journey from key considerations upfront to expected outcomes and long-term benefits.

Whether inquiring about preliminary budgeting, preferred solution components, implementation timelines or post-go-live optimizations, we hope this material equips decision-makers with the upfront perspective required to properly envision, commission and ultimately reap rewards from sophisticated integrated logistics infrastructure.

Top Questions Clients Ask About Working with Geekplus

Industry Expertise

What industries do you typically work with?
As a leading provider of automated logistics solutions, Geekplus has extensive experience serving customers across various sectors including e-commerce, apparel, retail, third-party logistics (3PL), manufacturing, and food & beverage. Our deep knowledge of industry-specific workflows and processes allows us to effectively satisfy the logistics needs of many different verticals.

Timeline Planning

How long does it take to implement an automated system?
For a standard turnkey automation project, end-to-end execution time is typically 6-14 months from design through testing and pilot operations. However, more complex undertakings and bigger projects involving multiple technologies or facility overhauls may take more time for full implementation. Our project managers are adept at developing optimized timelines based on Scope of Work.

Cost of Implementation

How much does a robotic warehouse solution cost?

The total cost will vary depending on the size and scope of your facility as well as the level of customization needed. Prices start at $1 million and factors like building infrastructure upgrades, software integrations and robot quantities will influence final expenditures.

Lifecycle Support

Do you provide ongoing support after go-live?
As your long-term automation partner, Geekplus delivers comprehensive after-sales services through our annual support packages. This includes user training and maintenance to keep your system running optimally. Our annual support agreements ensure you receive the most value from your investment for many years to come.

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Expected Outcomes

What results can companies expect to see?
Geekplus clients tend to benefit significantly from automation adoption. Common gains include 50-300% increased storage capacity, 99.99% reduction in errors, productivity increases of 2x, and at least 20-50% lower operating costs versus manual warehouses. Successful implementations also lead to higher customer satisfaction due to improved delivery times.

Understanding Automation

What is an automated warehouse solutions provider?
As a one-stop shop provider of innovative logistics systems, Geekplus offers integrated hardware and software solutions including robotics, automated storage and retrieval units, along with software and WMS integration. We specialize in assessing our clients' unique operational needs and designing tailored automation architectures to maximize space utilization and throughput.

Business Benefits of Automation

Why is warehouse automation important?
With rising customer demands and the labor crunch, automation has become critical for supply chains to remain agile and scalable in today's business landscape. A well-implemented robotic system boosts your facility's productivity, order accuracy, and capacity while freeing your workers to focus on higher-value tasks. Automation also future-proofs your operations against disruptions by introducing adaptable technologies.


How many AMRs can function in the same area?
Geekplus routinely supports fleets of up to 2000 robots operating collaboratively in warehouses up to 1,000,000 sq ft. Sophisticated fleet management software prevents congestion.

Vendor Evaluation

How do you choose the right automation partner?
Geekplus stands out for our extensive domain experience, strong client roster, and proven track record of benchmarking facilities and streamlining workflows. When selecting an integrator, consider their technical expertise across different hardware and controls platforms, security certifications, ability to guarantee attractive ROI and uptime, scalable support models, and depth and nimbleness of resources. 

Industry Leaders

Who are the top players in the industry?
While there have been numerous companies up and coming, Geekplus has consistently demonstrated market leadership, achieving the highest global market share for robotic warehousing solutions for 5 consecutive years. Through a strong focus on innovative technologies and world-class customer service, we have differentiated our offerings and cemented our position as the leading solutions provider in this evolving sector.


How easily can an automated system expand over time?

Geekplus' flexible, modular systems are highly scalable from pilot deployments of a few robots up to many hundreds seamlessly integrated across large multi-building campuses. This protects upfront investment and maximizes long-term potential.

Implementation Process

What is the automation implementation process?

Project execution is generally comprised of site surveys, conceptual and detailed design, equipment procurement and quality checks, system programming and testing, pilot procedures, and go-live preparations inclusive of employee training programs.

As a vital partner all along, we work closely with internal teams to meet timelines, budgets, specifications as well as security, productivity and throughput targets - helping envision and subsequently enable the adoption of smart warehousing infrastructure that elevates your long-run success.

Robot Navigation

How do the robots navigate?
Geekplus robots combine QR Code navigation, simultaneous localization and mapping (SLAM) functionality with laser-based localization and navigation. This multi-modal approach enables reliable operation in dynamic environments.


What is the ROI timeline?
Most customers see payback within 12-36 months through labor cost savings, improved productivity and efficiency gains across value chain partners. Simplified integration and low total cost of ownership are designed to accelerate return on investment.


What effort is required to add new workflows or products?
Geekplus' robots are highly flexible and adaptable through simple software configuration changes. New SKUs, workflows or facility changes can usually be implemented within days or weeks, not months.

Continuous Improvement

Are upgrades/improvements made regularly?
Geekplus pushes frequent software updates that enhance functionality and interface capability. Customers on maintenance plans have access to new features as they're released. For maximum value, robust but non-disruptive upgrading is a core focus.

Project Management

What should I expect from the implementation process?
  • Project Planning: Geekplus will conduct site assessments and meetings to understand your workflows, map the facility, and plan the fleet size and charging station locations.

  • Installation: Geekplus Certified Engineers will install the necessary infrastructure components on a planned schedule to minimize disruption.

  • Integration: Geekplus team will integrate the robot fleet with your WMS/WES systems to automatically receive task commands and test data exchange.

  • Training: Using the map of your facility, Geekplus will perform simulated navigation training of the robots. On-site training validates obstacle avoidance.

  • Launch: Geekplus engineers oversee the launch of robot operations, monitoring performance and making adjustments as needed. You'll get support until steady-state operation is achieved.

  • Post-Launch Services: Geekplus offers ongoing maintenance plans that include support response within 10 minutes, remote monitoring, upgrades and access to new features as they're developed.

  • Continuous Improvement: Geekplus experts remain engaged even after go-live to analyze data, identify optimization opportunities and implement enhancements.


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How robust is the cybersecurity?
Geekplus' robots and fleet management systems are designed with multi-layered security protections including encryption, access controls, authentication and automatic updates. No cyber issues have been reported to date.
What is the battery life and how/where are they charged?
Geekplus' AMRs have batteries that charge in 10 minutes for 2-3 hours of operations. They dock autonomously at open-architecture charging stations installed around the warehouse without interrupting operation.


Topics: warehouse automation, 2024, geekplus