Inspiring Customer Loyalty

The majority of consumers have increased the amount they buy online since the start of the pandemic and as they become more sophisticated online buyers, learn more about how these changing demands are shaping the future of warehouse and logistics in our latest whitepaper:

  • 82% are intending to spend the same or more online
  • Paying for returns is a deal-breaker – 91% consider companies return policies before buying
  • The biggest frustrations reported by consumers with buying products online were long delivery times (50%), paying for returns (42%), and limited stock availability (38%).
  • Sustainability is key – retailers need to walk the talk

Read this whitepaper to maximize your warehousing and logistics operations so that you survive and thrive in the future.

 

Download the report for free