The Customer
SP Digital, a leading e-commerce company based in Chile, faced significant challenges managing massive spikes in demand brought on by the COVID-19 pandemic. To tackle these issues, SP Digital partnered with Geek+ and Boreal to implement an advanced robotics solution tailored to optimize their supply chain.
The Challenge
The COVID-19 pandemic drove a surge in online shopping, leaving SP Digital struggling to manage unprecedented demand for computer hardware and gaming products. Their existing supply chain faced inefficiencies in picking processes and warehouse throughput, making it difficult to keep up with the rapid changes in order volumes. To maintain customer satisfaction and sustain business growth, SP Digital sought a robust, efficient, and scalable solution.
Our Solution
Geek+ collaborated with Boreal to deliver a dynamic robotics solution that addressed SP Digital’s challenges. Key components of the implementation included:
- AI-Driven AMRs Geek+ integrated intelligent autonomous mobile robots to automate and optimize the picking processes within SP Digital's warehouses.
- Advanced Picking Robotics Boreal supported the deployment of advanced picking systems, tailored to handle SP Digital’s specific needs.
- Seamless Collaboration Geek+ and Boreal worked closely to ensure a smooth implementation process, minimizing disruptions while maximizing the operational impact.
This combination of smart robotics and collaborative integration resulted in a scalable, efficient, and data-driven warehouse solution.
The Geekplus impact
The deployment of Geek+ AMRs, combined with Boreal's expertise, delivered measurable outcomes:
- Optimized Warehouse Operations Streamlined processes enabled SP Digital to handle rapid shifts in order volumes while maintaining operational stability.
- Maximum Picking Efficiency Robotic automation improved picking speeds, significantly reducing turnaround times and enhancing overall throughput.
- Scalability During Peak Seasons The solution empowered SP Digital to meet massive spikes in demand without compromising accuracy or delivery timelines.
"For us, implementing Geek+ robotics systems in our value chain is an important step towards enriching and strengthening the services we offer our clients. We are very satisfied with the work done together with Boreal and Geek+. The transformation has been remarkable, and we look forward to further collaboration."
Diego Santander, CEO, SP Digital
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