The Customer
SF Supply Chain (SFDSC) is a leading logistics and supply chain service provider in China, operating across Mainland China, Hong Kong, and Macau. With expertise in warehousing, distribution, and integrated logistics solutions, SFDSC serves a diverse range of industries, including healthcare, e-commerce, and retail. The company manages over 1.5 million square feet of warehouse space in Hong Kong and Macau and operates an extensive fleet of trucks, ensuring efficient domestic and cross-border distribution services. SF Supply Chain is known for its commitment to innovation and excellence in supply chain management.
The Challenge
- Scalability Needs: Managing increasing order volumes from a growing customer base required scalable automated solutions to prevent bottlenecks and delays.
- Operational Efficiency: Traditional warehouse processes struggled to keep up with demand for faster, more accurate order fulfillment.
- Customer Expectations: Meeting the high expectations of clients across industries required adaptable and innovative logistics technologies.
Our Solution
- Deployment of Geek+ Robots: Over 1,000 advanced AMRs (Autonomous Mobile Robots) are slated for deployment across SF Supply Chain’s facilities, significantly streamlining operations through optimized workflows and enhanced agility.
- Automated Distribution Center: The first Geek+-powered automated warehouse went live in September 2021, focusing on handling personal healthcare products and small parcels with remarkable efficiency.
- Service Logistics Center: Geek+ established a dedicated Service Logistics Center within SF Supply Chain’s distribution center to provide 24/7 spare parts delivery support, enhancing system availability and operational flexibility.
- Digital Technology Integration: Geek+ combined its RoboShuttle® system with high-density racking technology to maximize space utilization and enable intelligent inventory management.
The Geekplus impact
- Enhanced Efficiency: The automated systems handle over 3,000 B2C orders daily with unmatched accuracy, improving throughput and order fulfillment capabilities.
- Scalable Operations: The flexible design allows SF Supply Chain to adapt to growing demand across industries without operational interruptions.
- Customer Satisfaction: Timely and precise order deliveries boost customer experience and reinforce SF Supply Chain’s competitive edge.
- Improved Utilization: Maximized warehouse space and streamlined inventory processes result in higher operational productivity.
“The partnership with Geek+ reflects our unwavering commitment to providing world-class supply chain solutions. By integrating cutting-edge robotics technology, we are enhancing service quality, customer satisfaction, and overall competitiveness.”
Linus Wong, Managing Director of SF Supply Chain Hong Kong & Macau
