Hong Kong, December 2024 – The Hong Kong ICT Awards (HKICTA) 2024 has honored the PNS Online Fulfilment Centre with an award in the Smart Mobility (Smart Logistics) category, recognizing its groundbreaking advancements in logistics automation.
PARKnSHOP, Hong Kong's leading O+O (Offline plus Online) supermarket chain, along with its partners Geekplus and Acquaintance Enterprises Limited, has been recognized with an award for their innovative PNS Online Fulfilment Centre. By embracing technological advancements, PARKnSHOP has enhanced the shopping experience for its customers through a seamless O+O model via its eShop and mobile application, allowing convenient shopping from anywhere at any time—truly embodying its commitment to "Best Easy Value".
To optimize its logistics, PARKnSHOP implemented an advanced Order Management Module (OMM) that dynamically routes orders to optimal picking locations. This central system captures real-time inventory movements, integrating sales data from both Point-of-Sale and warehouse management systems.
In collaboration with Geek+, PARKnSHOP introduced a network of "dark warehouses" equipped with cutting-edge automation technologies, including a Tote-to-Person solution, conveyor belt, and sortation system tailored for various product movements. This innovative setup maximized storage capacity by utilizing the warehouse's ceiling height, significantly increasing 30% in product range and doubling picking efficiency. As a result, there have been remarkable improvements in order fulfilment (99.2%) and delivery performance (99.3%).
The automated storage and retrieval system for tote and picking system algorithms from Geekplus have been instrumental in enhancing warehouse automation. These technologies ensure the efficient management of diverse product assortments through order grouping and task matching based on order forecasts derived from historical data, ultimately improving the customer experience.
In addition, this innovative system has transformed the operational process, allowing operators to pick designated inventory at workstations without the need to walk around the warehouse. This has reduced labor intensity and cut walking distances by 80% compared to traditional warehouses, enabling faster and higher-quality shopping experiences for over 300 PARKnSHOP stores across Hong Kong and its online shopping platform.
“By streamlining our operations through smart logistics features, we are setting new standards for the retail industry,” said Billy Siu, Business Director of Hong Kong Region at Geekplus. “Our software Picking System algorithms not only improve robot path planning based on real-time traffic but also optimize inventory arrangement using heat rate data. This has significantly enhanced PARKnSHOP’s operational efficiency and can bring substantial benefits to the market while promoting a more sustainable supply chain.”
PARKnSHOP’s advancements have been recognized at the Hong Kong ICT Awards, showcasing the beneficial outcomes of their commitment to innovation in logistics and customer service. The successful implementation of these technologies exemplifies how digitalization can lead to sustainable practices, reducing carbon footprints while ensuring timely and accurate product delivery.
The judging panel commended the implementation of the PNS Online Fulfilment Centre, noting its significant improvements in order fulfillment and delivery processes. The solution not only benefits PARKnSHOP's overall business operations but also substantially enhances the shopping experience for customers. For more information on the Smart Mobility Award and the Hong Kong ICT Awards 2024, please visit [HKICTA 2024 Program].
About Geek+
Geekplus is a global leader in mobile robotics technologies. We develop innovative robotics solutions for order fulfilment. More than 1,000 global industry leaders use our solutions to realize flexible, reliable, and highly efficient automation for warehouses and supply chain management. Founded in 2015, Geekplus has over 1,500 employees, with offices in the United States, Germany, the United Kingdom, Japan, South Korea, Mainland China, Hong Kong SAR, and Singapore.
The Geekplus RoboShuttle system was certified as “Best of Intralogistics 2020” by the world-renowned IFOY award, the European Product Design Award in the industrial robot category in 2021, the prestigious Innovation Award at SITL 2022. The system can flexible scale-up by adding robots in the operation to respond to respond to business fluctuations.
About HKICT Award
The HKICTA aims to celebrate outstanding information and communications technology (ICT) inventions and applications in Hong Kong, fostering innovation and excellence among local ICT talent and enterprises. Established in 2006, the awards are organized by the Digital Policy Office and supported by industry associations and professional bodies, building a prestigious brand that resonates both locally and internationally.
About PARKnSHOP
PARKnSHOP is a leading supermarket chain in Hong Kong, known for its commitment to providing quality products and services to its customers. With various renowned retail brands under its umbrella, PARKnSHOP continuously innovates to enhance the shopping experience.
Please contact:
Wensy Lee
Marketing Manager, APAC
wensy.lee@geekplus.com