When it comes to returns, companies must receive, inspect, process, sort and either resell or responsibly dispose of the goods that get returned. It’s a lot to manage, with a lot of moving parts — particularly during already-busy periods, like back-to-school or the end-of-year peak holiday season. Smart robotics driven by advanced software help companies manage their reverse logistics process in several ways, including:
- Refining the post-purchase experience for end consumers to improve customer loyalty
- Improving security, reducing shrinkage and minimizing overstocks and understocks
- Easing the labor shortage by supporting existing warehouse staff and letting you do more with less labor
Download this playbook to learn more about retail returns with smart logistics
