The Customer
myEnso, founded in 2016, is a trailblazing FMCG platform and online marketplace for food products. With 20,000 SKUs ranging from global brands to local producers, myEnso provides an extensive selection for customers while supporting regional startups and small-scale manufacturers. Committed to reshaping the grocery landscape in Germany, myEnso connects customers with food pioneers and ensures timely delivery of diverse product offerings.
The Challenge
myEnso faced several operational challenges that hindered its growing role in the German food market:
- Increasing Market Demands: Rising consumer reliance on online grocery shopping demanded faster and more accurate order fulfillment.
- Inventory Complexity: Managing 15,000 SKUs while accommodating fluctuating demand was becoming increasingly difficult.
- Labor Shortages: Widespread industry labor challenges made scaling operations and ensuring timely customer service difficult.
- Logistics Bottlenecks: Traditional methods failed to support the flexibility required to handle diverse producer and product types.
Our Solution
To modernize myEnso’s distribution center, Geek+ deployed its goods-to-person robotics solution, which included the following features:
- Autonomous Mobile Robots (AMRs): A fleet of 30 AMRs transported racks of ordered goods from storage zones to workstations, enabling efficient and accurate picking and putaway processes.
- Intelligent Inventory Management: Integrated AI software organized inventory based on real-time demand, ensuring optimal stock levels and faster picking.
- Seamless 24/7 Operations: Robots offered automatic self-charging capabilities to maintain uninterrupted productivity, even during peak periods.
- Scalable System: The solution was designed to accommodate a wide range of producers and product types, fostering inclusivity for small-scale vendors.
- Sustainable Integration: By streamlining operations, myEnso reduced waste and improved resource utilization across its supply chain.
The Geekplus impact
Implementing Geek+ robotics technology resulted in numerous measurable benefits for myEnso:
- Enhanced Efficiency: Automated picking and putaway processes significantly improved both speed and accuracy.
- Flexibility: The system enabled myEnso to handle a wide product mix and address fluctuating demand seamlessly.
- Improved Customer Experience: Faster fulfillment times led to higher customer satisfaction and loyalty.
- Support for Local Producers: By lowering logistical barriers, myEnso empowered smaller vendors to compete effectively in the market.
- Future Growth: The scalable solution positioned myEnso as a leader ready to meet growing online grocery trends.
"When analyzing different solutions, we were impressed with Geek+ long track record of bringing significant improvements to e-commerce players. We look forward to leveraging Geek+ smart robotics systems to improve the efficiency of our online supermarket and better serve our customers with a wider selection of products as well as faster deliveries. By allowing us to flexibly meet fluctuating demand, better handle a wider product mix, and mitigate against widespread labor shortages, it will enable us to, not only adapt and grow, but through better services, drive actual change."
Norbert Hegmann, CEO of Enso e-Commerce GmbH
Video