Geek+ and Janco Global Logistics Reinvent 3PL Services with Robot-as-a-Service

The Customer

• Janco Global Logistics, founded in 1990 and listed on the Hong Kong Stock Exchange in 2016, is a leading 3PL and 4PL service provider. Supporting industries from FMCG to pharmaceuticals, Janco excels in freight forwarding, inventory management, and e-commerce fulfillment with its 350,000 sq. ft. of warehouse space, handling over 100,000 orders daily. Their mission is to deliver reliable, cost-effective, and innovative logistics solutions tailored to diverse customer needs.

The Challenge

• Complex Inventory: Managing a broad portfolio of 130,000 SKUs while ensuring seamless order fulfillment.
• Scalability: Adapting to fluctuating order volumes, especially during peak shopping events like Single’s Day and Black Friday.
• Cost Pressure: Minimizing capital investment in automation while maintaining competitive pricing for customers.
• Efficiency Demands: Meeting the needs of 24/7 fulfillment operations with limited resources.
  
  

Our Solution

• Scalable Robot Fleet: An initial deployment of 24 picking robots and 200 racks allowed Janco to adjust robot usage monthly based on demand.
• Cloud-Based Optimization: The RaaS solution incorporates cloud-based data to enhance inventory management and operational efficiency.
• Flexibility for Future Growth: The model supports seamless scalability, helping Janco manage increased demand while reducing upfront capital investments.
• Specialized Facilities: Dedicated temperature-sensitive storage areas and small-parcel pick-and-pack services accommodated diverse customer requirements.
  
  
  

The Geekplus impact

• Enhanced Productivity: Faster and more accurate fulfillment capabilities enabled Janco to process over 2 million orders during peak events.
• Unmatched Flexibility: Scalable robotics allowed Janco to handle fluctuating demand without over-investing in infrastructure.
• Cost Optimization: The RaaS model reduced initial capital expenses while ensuring high ROI through continuous operational improvements.
• Customer Satisfaction: Reliable and on-time services enhanced Janco’s value proposition, ensuring they remained competitive as a top logistics provider in the region.
• Future-Readiness: Positioned Janco to lead the adoption of intelligent solutions in Hong Kong's logistics sector.
  
  
  

“The introduction of the RaaS model in Hong Kong signifies a new milestone. This collaboration with Janco demonstrates how scalable and flexible robotic solutions can empower logistics providers to meet evolving market needs efficiently while minimizing financial barriers.”

Lit Fung, VP and Managing Director at Geek+ APAC

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